The Lively Agent Blog

Conveying Confidence

Conveying Confidence

October 08, 20251 min read

When I was a new agent, like most new agents, I didn't know much. Despite not having the knowledge or experience, I still had to find a way to convey confidence to my prospects and clients.

Now you can do the whole "fake it until you make it" thing, but to have real confidence, I think Alex Hormozi put it best. You need to have a stack of undeniable proof to support your claim. But obviously, as a new agent, you don't have the experience side of the equation.

You need to pull that proof from somewhere else. For me, I drew on my work ethic. Although I didn't have much experience, I was confident I would do whatever it took to get the job done, provide my clients with the information they needed, and ensure they had a great experience.

So if you're a new agent, you can pull your confidence from your desire and ability to work twice as hard as a veteran agent who might be a little too comfortable in their position. Any time someone asked me a question I didn't know the answer to, my favorite response was, "Let me confirm that so I can be 100% sure, and then I'll get back to you ASAP."

Then I would do the research, call a local expert, do whatever it took to get my clients the information, and then get back to them with an educated answer. So when I was a new agent, that's where I drew my confidence from, not from my experience because I didn't have any yet, but from my work ethic and my willingness to do whatever it takes to get the job done.

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